Prescriptions for medications, topical products, diets, and vaccines can only be dispensed for a current patient who has been examined by a licensed veterinarian within the past 12 months. All prescription refills must be approved by the doctor and cannot be obtained until you have received notification from a staff member by phone or e mail. If someone has not contacted you within 24 hours (weekends excluded) please give us a call at 301- 977-9169 to make certain there were no errors in receiving your request. Your request will be processed within 24 hours during weekdays and on Mondays if submitted after 5pm on Fridays, excluding holidays. Special order items and prescription diets can take as long as 2 weeks to obtain so please allow for adequate time.
Please also specify if you want to have the item(s) shipped (we use FedEx, not mail) or if you want to pick up the item(s) at the office. If you want to pick up, let us know if it will be during normal business hours, 8am to 5 pm Mondays through Fridays, or after hours (evenings and weekend pickups are available). Payment will need to be arranged before prescriptions are either shipped or picked up after hours.
Prescriptions can be obtained two different ways:
1) By phone: Call the clinic at 301-977-9169 from 8am to 5pm, Monday through Friday.
2) By e-mail: Use our web prescription refill form at anytime (see below). Please note that prescription requests via email are checked Monday through Friday. Submit one form for each pet. You may use one form for multiple medications for the same pet.
Oral or Topical Medication: Barring unforeseen circumstances, we will have the medication ready for pick up or shipping within one business day, excluding weekends and holidays. Please click here when you are ready to place your order.
-if an injectable or oral allergy vaccine is to be shipped via FedEx 2 day, it must be ordered before 12 noon on Friday for it to be shipped by the next week. Any order placed after 12 noon on Friday will be shipped the FOLLOWING week
-an injectable or oral vaccine ordered before 8 am on Wednesday is available to be picked up after 8am on Thursday. Any order placed after 8am on Wednesday will be available for pick up on the NEXT Thursday after 8 am.
-Let us know what type of vaccine you want (oral or injectable allergy or Staph) and whether you need syringes.
-if there are unforeseen circumstances that require a vaccine to be made sooner, please call us at 301- 977-9169 during normal business hours to make special arrangements.
-all anti-IL31 antibody injections will be shipped on Wednesday via FedEx Overnight. Staph injections can be sent anyday.
Please click here when you are ready to place your order.